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OneMain is looking to build and scale industry-leading digital experiences that empower millions of customers across web and mobile platforms. The UX Design Lead will be responsible for improving user-facing features and functionalities that are shared across multiple product lines or teams, aiming to create consistent, high-quality experiences while driving efficiency and reducing redundancy.

Requirements

• 10+ years of experience in product design or user experience
• 5+ years leading design projects, with experience managing designers or teams
• 3+ years of experience partnering with executive leadership on strategic initiatives
• Deep appreciation for the full spectrum of design disciplines: interaction, visual, content, motion, and research
• A proven track record of shipping products across platforms and geographies, and mentoring others through the process
• High proficiency with tools like Figma, Miro, Usertesting.com, Dovetail, and other standard design and research platforms
• A strong portfolio that demonstrates end-to-end thinking, critical problem-solving, and design craft across a range of work

Responsibilities

• Leads creative problem-solving across cross-functional teams, elevating thinking across the organization while aligning with broader business goals.
• Proactively gathers, synthesizes, and applies insights from design research, competitive analysis, and data to inform strategic, full-featured product experiences.
• Owns and drives complex programs of work, collaborating fluidly with product, engineering, and other cross-functional partners.
• Approaches design with a holistic mindset to ensure we deliver seamless, end-to-end customer experiences.
• Effectively manages multiple projects, adapting quickly to shifting priorities and business needs.
• Advocates for and applies Design Thinking across the organization, embedding it into how we solve problems.
• Uses a metrics-driven approach to track design health, business impact, and team performance.

Other

• Attracts, hires, and mentors top-tier design talent, helping to grow and strengthen the team.
• Communicates clearly and compassionately, fostering collaboration and psychological safety across teams.
• Comfort with ambiguity along with an ability to motive teams and partners.
• Demonstrates deep customer obsession and product intuition, rooted in user research and insights, to shape and advocate for bold strategies across the Loan experience.
• Champions design excellence and the business value of UX through coaching, collaboration, and cross-org education.