Atmosfy is looking for a User Feedback & Product Research Intern to help understand user behavior within their app, specifically focusing on the initial user experience (D0 behavior) and identifying friction points to improve user retention and engagement.
Requirements
- You’ve used (or wanted to use) tools like Typeform, Calendly, Airtable, or Braze
- You already know Atmosfy and are excited to help us make it even better
Responsibilities
- Recruiting real users (especially college students) to test the Atmosfy app for the first time
- Running live feedback calls and screen share sessions to understand D0 behavior
- Synthesizing findings from interviews and surveys into simple briefs and insight reports
- Writing and testing SMS and survey copy to get high-quality responses from specific user cohorts
- Collaborating with the Product team to identify friction points and test early ideas
- Helping shape the user experience of a travel product used by over 1 million people
Other
- Highly motivated and user-obsessed
- Motivated, self-managing, and think outside the box
- You love a new challenge and are excited to help us redefine how people discover experiences all over the world while supporting local businesses
- You fancy yourself something of a dining, nightlife, and travel aficionado
- You’re a natural communicator — you ask great questions and know how to make people feel comfortable opening up
- You’re detail-oriented and obsessed with the little moments that make or break user experiences
- You love apps, creators, and digital experiences, and you think a lot about what makes them stick