Roku is looking to solve the problem of making time spent in the Roku interface enjoyable, memorable, and habit-forming by creating innovative, engagement-driven content experiences within the Roku platform.
Requirements
- 3+ years' experience as a UX Researcher in industry settings (not including academic experience)
- Proven skill with a broad methodological toolkit, including interviews, usability testing, surveys, field studies, diary studies, and quantitative analysis
- Confidence in selecting the most appropriate methods for a given problem or question
- Experience collaborating with teams of business leaders, designers, researchers, and product managers throughout the planning and development process
- Experience gathering and understanding business strategy, and finding the right balance between user and business needs
- Excellent communication, facilitation, presentation, interpersonal, and analytical skills
- Experience with mixed methods research
Responsibilities
- Develop, plan, and execute research initiatives in collaboration with UX Research managers, other UX researchers, product managers, leaders at Roku, UX and visual designers, and others
- Utilize your research insights to influence the selection, definition, and design of product offerings that maximize engagement, leading to high customer retention
- Collect and analyze user behavior through both generative and evaluative methodologies
- Effectively present research insights to diverse stakeholder audiences through written reports and presentations
- Work closely with multiple key stakeholders to identify the problems and business goals that your research will address
- Be a deeply embedded member of product teams, while also being a strong collaborator on the UX research team
Other
- 3+ years of experience
- Ability to operate autonomously
- Comfortable with accepting guidance from UX Research managers or senior-level researchers to optimize the research approach, as well as from non-research stakeholders
- A passion for researching people
- Degree requirements not specified, but experience in the entertainment field is a plus
