Deliver a best-in-class user experience that creates loyalty, value, and delight for Qualtrics Experience Management products
Requirements
- Exceptional and demonstrated end-to-end qualitative AND quantitative research skills
- Strong analytical and problem solving skills and the ability to navigate complex, ambiguous areas by aligning teams and stakeholders on the research insights
- Experience working closely with UX Design, Product, and Engineering teams to drive high quality research processes and deliverables
- Ability to effectively implement research recommendations to drive changes to the product strategy and roadmap
- A portfolio that includes examples of leading strategic research with significant business outcomes
- Undergraduate and Master's degree in one of these disciplines: Psychology, Human-Centered Design, Human Factors, Cognitive Psychology, or similar
- 3-5 years of industry research experience
Responsibilities
- Drive the future of Qualtrics Experience Management products to deliver a best-in-class user experience
- Infuse Qualtrics with user and product insights to help shape and drive the vision and strategy for the next generation of Qualtrics products
- Work cross-functionally with designers, program and product managers, line of business owners, engineers, data scientists, and strategic planners to develop products that are easy-to-use and successful
- Own the development of research strategy and push the boundaries on existing methodologies to deliver new innovative processes for conducting UX research
- Collaborate with product managers, designers, engineers, data scientists, and strategic planners to identify customer perceptions about Qualtrics and existing products, define key scenarios, and collaborate to develop new or improved product concepts
- Be the sole UX researcher on the product team focusing on developing Employee Experience products
- Be the voice of user experience and product feedback, guiding the product team’s understanding of feature prioritization and UX improvements
Other
- Undergraduate and Master's degree in one of these disciplines: Psychology, Human-Centered Design, Human Factors, Cognitive Psychology, or similar
- 3-5 years of industry research experience
- High standards of detail, excellence, professionalism and role model behavior
- Wellness Reimbursement for $300 per quarter for wellness activities
- $1800 yearly Experience bonus to be used for an “Experience” of your choosing
