PlayStation is looking for a UX Researcher to make meaningful contributions through impactful research that helps shape the direction and strategy of PlayStation's products, services, and the future of interactive entertainment.
Requirements
- 3-5 years of UX Research, and related experience, shown in a portfolio of projects.
- Proven record of conducting research at all stages of product development.
- Strong proficiency in multiple UX research techniques.
- Strong grasp of industry-standard UX research methods: ethnographic, in-depth & group interviews, evaluative (e.g. concept testing), & quantitative (surveys).
- Applies systems thinking and problem-solving skills to design challenges, balancing user needs with technical realities to support practical, scalable solutions.
- Experience providing research and deep insights leading to compelling and quality interfaces.
- Able to handle a set of concurrent tasks/projects at one time and prioritize higher value tasks with more immediate needs.
Responsibilities
- Lead end-to-end research projects of medium to large complexity using established qualitative and/or quantitative methods, ensuring timely delivery and high-quality standards.
- Support related research projects by identifying collaboration opportunities, proposing appropriate approaches, and working across teams to drive alignment.
- Proactively draw connections across studies to surface patterns and insights in assigned area.
- Show good judgment in selecting appropriate methodologies and evaluation techniques based on research goals and project constraints.
- Communicate findings clearly to technical and non-technical audiences through compelling, actionable results.
- Account for cross-functional dependencies and system-level considerations in research planning and execution.
- Collaborate with external vendors and consultants, providing clear direction and feedback to ensure quality outcomes.
Other
- Minimum BA/BS degree in Human-Computer Interaction (HCI), Human Factors, Social Sciences, UX Design, related field or equivalent experience.
- Strong communication skills and ability to build and sustain internal and external partnerships.
- Take part in team efforts to improve research workflows, helping how we evolve our research practices and operations as a team.
- Experience working in a complex, cross-functional organization is a plus.
- Knowledge of technical aspects of video game development is a plus.
