Leidos is seeking a UX Specialist to help lead SSA’s Digital Modernization Strategy and support the Social Security Administration (SSA) in meeting the changing needs of the public.
Requirements
- Strong knowledge of user-centered design (UCD) principles
- Interaction/Interface design experience utilizing user-centered methods
- Experience designing and conducting formative user research tests
- Experience preparing and presenting findings and recommendations in small and large group settings
- Experience using Axure RP prototyping software
- Experience with AdobeXD prototyping software
- Experience with Pega and/or ServiceNow platforms
Responsibilities
- Derive business processes, analyze user needs, assist in requirements definition, design browser-based interfaces, and design and conduct usability testing
- Elicit business goals and user needs from stakeholders
- Facilitate customer discovery sessions
- Create Conceptual Models, Journey Maps, Personas and Scenarios of Use
- Create and refine screen prototypes
- Document user requirements, screen designs, and design recommendations
Other
- BS Degree and a minimum of 6 years of direct Interaction/Interface design experience
- Demonstrate strong oral and written communication skills
- Must be able to obtain and maintain a Public Trust
- Must provide a digital portfolio of design work for review
- Must be willing to work on-site in Woodlawn, MD 5 days a week
