Booz Allen is looking to solve the problem of understanding customer needs and preferences through extensive market research, ethnographic research, and usability translating research into actionable user insights for clients, designers, developers, and other stakeholders.
Requirements
- Experience with Figma
- Experience working on Agile or Scrum teams
- Ability to collaborate effectively across teams and present ideas clearly
- Experience coordinating with stakeholders to establish and evolve tactical user experience plans in alignment with business strategy
- Experience crafting strategic roadmaps for large-scale websites
- Ability to give design strategy presentations to internal teams and stakeholders
- Experience in client service and interacting with all levels of management
Responsibilities
- Explore all aspects of a customer's experience, establishing a complete understanding of their needs and preferences through a variety of tools and techniques
- Apply leading-edge principles, theories, and concepts, and contribute to the development of new principles and concepts
- Work on unusually complex problems and provide highly innovative solutions
- Operate with substantial latitude for unreviewed action or decision, and mentor or supervise employees in both company and technical competencies
- Craft strategic roadmaps for large-scale websites
- Coordinate with stakeholders to establish and evolve tactical user experience plans in alignment with business strategy
- Give design strategy presentations to internal teams and stakeholders
Other
- 10+ years of experience as a federal consultant
- Bachelor’s degree
- Ability to obtain and maintain a Public Trust or Suitability/Fitness determination based on client requirements
- Must be on camera during interviews and assessments
- Must be willing to work from a Booz Allen or client site facility periodically if position is listed as remote or hybrid
