Google is looking to solve complex engineering challenges and expand its infrastructure while maintaining a universally accessible and useful experience for its Search AI experiences, focusing on generative AI.
Requirements
Experience in UX writing, content design, technical writing, writing, editorial, marketing, or related.
Experience on UX-focused product writing and shaping content for multi-disciplinary projects.
Experience working in sensitive content areas that require partnership with legal and policy.
Experience working on generative AI products.
Experience designing across multiple platforms.
Excellent communication, collaboration, and presentation skills.
Portfolio, website, or any other relevant link to your work
Responsibilities
Develop and execute impactful content strategies, crafting clear, user-centered content, guidelines, and standards for critical user journeys across a range of user experiences, including generative AI responses.
Evolve, implement, and govern scalable content systems, style guides, and best practices to ensure consistent quality, and effectiveness across all user touch points.
Contribute to content design projects from discovery, strategic planning, and stakeholder alignment through execution and iterative refinement, resolving challenges.
Lead user understanding by leveraging research, testing, and data to translate concepts and user needs into clear, accessible, and intuitive language and UX strategies.
Collaborate with and influence cross-functional partners (e.g., Design, Research, PM, Engineering, Legal, Marketing) to shape product strategy, advocate for user needs (including accessibility and inclusivity), and deliver cohesive experiences.
Develop and implement innovative content strategies, patterns, and training methods, leveraging user feedback and data to evolve interactions in a fast-paced and often ambiguous environment.
Build user confidence and elevate the quality and trustworthiness of Search AI experiences.
Other
Bachelor's degree or equivalent practical experience.
4 years of experience in UX writing, content design, technical writing, writing, editorial, marketing, or related, as well as leading content strategy projects.
Travel requirements not specified, but possible collaboration with global teams.
Must be able to work in one of the specified locations: New York, NY, USA; Mountain View, CA, USA; San Francisco, CA, USA
Must be able to share preferred working location during the hiring process