AposHealth is looking to improve the lives of veterans with chronic knee, lower back, and hip pain by providing access to their FDA-cleared medical device, and they need a VA Product Specialist & Liaison to serve as the primary representative to VA facilities in the Boston MA region.
Requirements
- Clinical, allied health, or rehabilitation background preferred (e.g., PT aide, exercise science, kinesiology, athletic training, or related experience).
- Prior experience working within or alongside the VA healthcare system is highly desirable.
- Knowledge of the VA healthcare system.
- Strong communication and relationship-building skills with clinicians, administrators, and patients.
- Ability to work independently and manage responsibilities across both clinical service and liaison functions.
- Must meet credentialing and background requirements for access to VA facilities.
- Training in AposHealth clinical protocols and ongoing professional development.
Responsibilities
- Fit, deliver, and train veterans in the safe and effective use of AposHealth devices, ensuring clinical protocols and best practices are followed.
- Provide ongoing patient follow-up, monitoring, and adjustments as needed to optimize outcomes.
- Maintain accurate records of patient interactions, clinical outcomes, and VA communications in the company’s CRM and reporting tools.
- Coordinate with VA Prosthetics, Physical Medicine & Rehabilitation, Orthopedics, and Primary Care teams to streamline referrals and ensure successful implementation of therapy.
- Act as a trusted advisor and veteran advocate, communicating feedback from the VA system to internal AposHealth teams (clinical, sales, and leadership).
- Support VA contracting, vendor registration, and related administrative processes in collaboration with AposHealth operations.
- Represent AposHealth at VA events, veteran-focused health fairs, and educational programs as needed.
Other
- U.S. Military Veteran strongly preferred.
- Willingness to travel within the Boston, MA region.
- Passion for serving veterans and improving their quality of life.
- Ability to work independently and manage responsibilities.
- Must meet credentialing and background requirements for access to VA facilities.
