The Vice President, Kaizen AI Initiatives, leads the integration of AI-driven continuous improvement across Waystar, focusing on enhancing operational efficiency and customer experience through strategic AI deployment.
Requirements
- Minimum of 10 years’ experience in AI leadership roles, preferably at the VP or senior executive level.
- Demonstrated success in driving large-scale AI efficiency initiatives across complex, matrixed organizations.
- Expertise in implementing Kaizen or other continuous improvement methodologies within the context of AI and digital transformation.
- Advanced understanding of AI technologies, including machine learning, deep learning, natural language processing, and automation.
- Proven leadership and change management capabilities, with experience influencing senior stakeholders.
- Strong business acumen with the ability to connect technology initiatives to operational and financial outcomes.
- Relevant advanced degree (MS/PhD in Computer Science, AI, Engineering, or equivalent experience) preferred.
Responsibilities
- Establish the multi-year vision, strategy, and roadmap for leveraging Artificial Intelligence, with a specific focus on Foundation Models (e.g., Generative AI/LLMs), to optimize end-to-end business processes and unlock new operating models.
- Lead the strategic direction, development, and execution of Kaizen AI initiatives across the entire organization, focusing on those that deliver significant ROI through cost reduction or exponential operational efficiency, while elevating customer experiences.
- Champion the adoption of Kaizen methodology—continuous, incremental improvement—within AI projects and broader transformation programs.
- Develop and execute a comprehensive change management strategy to ensure successful adoption of new AI-enabled processes across the entire organization, addressing cultural, skill, and operational shifts.
- Set clear KPIs and success metrics to measure the impact, progress, and value of AI-driven efficiency programs.
- Foster a data-driven, agile, and innovative culture that embraces experimentation, learning, and iteration.
- Stay ahead of emerging AI technologies and trends, identifying opportunities for strategic advantage and competitive differentiation.
Other
- Minimum of 10 years’ experience in AI leadership roles, preferably at the VP or senior executive level.
- Relevant advanced degree (MS/PhD in Computer Science, AI, Engineering, or equivalent experience) preferred.
- Outstanding communication, presentation, and interpersonal skills.
- Visionary mindset with a passion for innovation and transformation.
- Collaborative, inclusive leadership style that empowers teams.
