Tri-State is looking to solve the problem of overseeing and managing solutions delivery and maintenance that support its members, employees, and business partners, including enterprise resource planning (ERP) systems, human capital, payroll, financial, service management, asset management, and work management applications.
Requirements
- Minimum 10 years’ experience in technology leadership positions with an emphasis on applications development and delivery, preferably in a similar industry or within a utility company
- Demonstrated knowledge and experience in managing Oracle Cloud Applications, including ERP, SCM, HCM, WACS, and OFS
- Experience developing and supporting mission critical applications optimized to run in the cloud or virtualized environments
- Deep knowledge of system architecture, technical design, and system and software development technology
- Experience in analyzing and improving business processes across corporate and operational domains
- Expertise with managing applications at scale, employing structured processes such as release management, automated testing, configuration control, performance monitoring, compliance management, change management, quality assurance, problem management, and cost management
- Demonstrated knowledge of emerging trends and developments in PaaS, SaaS, APIs, AI, machine learning and other digital technologies
Responsibilities
- Design, support, maintenance, development, deployment, and enhancement of enterprise software applications and data platforms
- Planning and oversight of technical support and development while working collaboratively with business units to deliver technical solutions that meet goals and objectives
- Participate in the execution of a 24/7 operational support strategy
- Develop and lead high performing teams to ensure the reliable delivery of all business services
- Measure the quality and performance of the teams' services while providing direction, coaching, and enabling a culture of excellent customer service, high-performance and trust
- Oversee cybersecurity protections on all applications according to policies and standards established by the CISO
- Participate in incident and change management processes with direct involvement in major incidents or problems that cause service impact with timely reporting to upper management
Other
- Bachelor’s degree in computer science, mathematics, engineering, or a related field
- An MS, MBA, or related advanced degree desired
- Willingness to travel as required for training and meetings throughout service territory
- Must be able to perform all essential functions of the job
- Excellent written and verbal communication skills; able to explain technology solutions to in business terms; an effective listener and communicator
