Hanwha Q CELLS America Inc. is looking to solve the problem of ensuring the delivery of high-quality, safe, reliable, and compliant energy solutions by establishing and leading a comprehensive global quality strategy and management system across their AC modules, microinverters, and energy storage systems (ESS).
Requirements
- Proven experience with embedded systems and mobile/cloud software QA
- Quality leadership in electromechanical products (e.g., solar inverters, ESS, EVs, IoT)
- QA of the following elements: Renewable system components – AC modules, micro inverters and Energy Storage System (ESS).
- Embedded including firmware systems testing (unit/integration/system-level for real-time controls, Battery Management Systems, etc.)
- Integrated system testing - Mobile & cloud QA (test automation, CI/CD validation, usability, and OTA updates)
- Software development lifecycle (SDLC) integration with ISO-9001 and quality gates
- Reliability engineering & FA tools (HALT/HASS, FMEA, Weibull, root cause methods)
Responsibilities
- Define and lead a comprehensive quality roadmap that unifies hardware, embedded firmware, cloud infrastructure, and mobile apps under a cohesive strategy aligned to corporate OKRs, warranty exposure, and customer expectations.
- Build and lead a structured quality program for embedded firmware, cloud-connected platforms, and mobile apps (iOS, Android). Deploy software QA metrics, regression testing, automation, CI/CD validation gates, and release readiness reviews across hybrid teams.
- Drive quality across global partners, including manufacturing sites (e.g., Jabil, Flex) and offshore software development teams. Develop and implement rigorous quality planning, supplier audits, and integrated software + hardware validation plans.
- Leverage data analytics and software telemetry from mobile apps, embedded logs, and fleet systems to drive predictive insights. Implement dashboards to track in-field performance, software crash trends, and end-to-end defect rates.
- Oversee the process for ensuring that all products and services meet or exceed customer expectations and regulatory requirements. Establish and operate an integrated QA system across mechanical, electrical, embedded, and mobile software components.
- Oversee inspection and testing programs to be carried out in both lab(s) and field (e.g., beta sites) to verify conformance to requirements. Manage inspection teams, develop testing protocols, and analyze test data to identify areas for improvement.
- Own field failure analysis, warranty risk modeling, and VOC-based quality improvement. Monitor field telemetry data, lead RCCA investigations, and translate issues into design/process corrective actions.
Other
- Champion a culture of quality throughout the organization, promoting a mindset of continuous improvement, proactive problem-solving, and accountability.
- This position reports to the Chief Product Officer (or another management personnel that the President of the Company may designate).
- This position is expected to travel up to 20% of the time for on-site support at partner manufacturing facilities and field sites for quality audits, troubleshooting or customer support.
- Cultivate a zero-defect, continuous-improvement culture. Lead lessons-learned reviews, Six Sigma/Lean initiatives, and quality culture programs.
- Excellent communicator, able to articulate risk, root cause, and roadmap to C-suite, engineers, and external partners
