Hanwha Q CELLS America is looking to develop and implement a comprehensive global quality strategy to ensure the delivery of high-quality, safe, reliable, and compliant energy solutions.
Requirements
- 20+ years in product quality, reliability engineering, or systems QA, including 10+ years leading multidisciplinary HW/SW/FW teams
- Proven experience with embedded systems and mobile/cloud software QA
- Quality leadership in electromechanical products (e.g., solar inverters, ESS, EVs, IoT)
- Experience with reliability engineering & FA tools (HALT/HASS, FMEA, Weibull, root cause methods)
- Quality frameworks: ISO 9001, UL, IEC, NFPA 855, ISO 26262 or ASPICE (preferred)
- QA tools: Jira, Zephyr, TestRail, Jenkins, Python/R, Tableau/Power BI
- Experience managing quality across offshore development centers and partners
Responsibilities
- Champion a culture of quality throughout the organization, promoting a mindset of continuous improvement, proactive problem-solving, and accountability.
- Define and lead a comprehensive quality roadmap that unifies hardware, embedded firmware, cloud infrastructure, and mobile apps under a cohesive strategy aligned to corporate OKRs, warranty exposure, and customer expectations.
- Software Quality Leadership – Build and lead a structured quality program for embedded firmware, cloud-connected platforms, and mobile apps (iOS, Android).
- Offshore Manufacturing and Development Team Oversight – Drive quality across global partners, including manufacturing sites and offshore software development teams.
- Cross-Functional Quality Collaboration – Work across engineering, product management, customer service, and operations teams to align quality deliverables and maintain accountability across the value chain.
- Digital & Predictive Quality Systems – Leverage data analytics and software telemetry from mobile apps, embedded logs, and fleet systems to drive predictive insights.
- Integrated Quality Management – Oversee the process for ensuring that all products and services meet or exceed customer expectations and regulatory requirements.
Other
- Bachelor’s degree in Electrical, Mechanical, Software, or Systems Engineering (Master’s or MBA is a plus)
- Travel up to 20% of the time for on-site support at partner manufacturing facilities and field sites for quality audits, troubleshooting or customer support
- Excellent communicator, able to articulate risk, root cause, and roadmap to C-suite, engineers, and external partners
- Strategic thinker with customer-centric mindset, data-driven rigor, and urgency to improve rapidly
- Ability to work in a fast-paced environment with flexibility to adjust to changing priorities
