Enhance and optimize customer experiences and product delivery processes within JPMorgan Chase's FICC eTrading team.
Requirements
- Experience in product or platform-wide release management, in addition to deployment processes and strategies.
- Key requirement is having the ability to possess a strong understanding of the technical aspects of the product being delivered.
- Good understanding of SDLC lifecycle (Software Development Life Cycle), Agile methodologies, and proven track record of implementing continuous change management in a high pressure environment
- Experience in product or platform-wide release management with a focus on stability in addition to deployment processes and strategies.
- Proficient knowledge of the product development life cycle, design, and data analytics
- Excellent business and technical acumen, experience in front office technology as a business analyst/project manager is a plus.
Responsibilities
- Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination.
- Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements.
- Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners.
- Lead the end-to-end delivery of technical products and solutions for (Fixed Income, Currencies, and Commodities) FICC eTrading, ensuring successful project execution by managing timelines, budgets, and resources.
- Collaborate across cross-functional teams, including software engineers, front office sales/trading, Digital Markets, and Regulatory/Control, Production Management
- Adhere to proper Portfolio Governance standards across Macro to ensure proper management of BoW (book of work)
- Provides regular updates on project status, addressing issues or concerns, and managing dependencies and blockers.
Other
- 5+ years of experience or equivalent expertise in product delivery or a relevant domain area
- Demonstrated ability to execute operational management and change readiness activities.
- Strong understanding of delivery and a proven track record of implementing continuous improvement processes
- Excellent communication and stakeholder management skills is required
- Excellent adaptability traits, able to adapt to changing circumstances and pivot strategies when necessary.
- Excellent Stakeholder management experience.
