Major League Baseball (MLB) is looking to enhance its technological capabilities and services by driving the adoption and strategic implementation of AI across its workforce, while also ensuring the operational excellence and global consistency of its technology services.
Requirements
- Deep understanding of database management, networking, systems architecture, cloud solutions (GCP/Azure), and modern workplace technologies (Microsoft 365, Google Workspace, etc.)
- Familiarity with AI platforms, machine learning frameworks, and intelligent automation tools
- Experience leading automation/AI initiatives is strongly preferred
- Proven ability to lead large-scale technology initiatives and teams, with excellent project management, decision-making, and problem-solving skills
- A track record of developing KPI-driven organizations that use data to improve operational effectiveness, service quality, and customer satisfaction
Responsibilities
- Oversee the deployment and management of technology solutions across MLB and its Clubs
- Drive innovative strategies that enhance our technological capabilities and services
- Spearhead the seamless operation of all technology services, including software, hardware, and integrated systems
- Lead initiatives to standardize and scale MLB technology services across domestic and international remote offices
- Partner with the League’s Information Security function to ensure infrastructure and platforms are designed and operated in alignment with cybersecurity standards and risk management practices
- Evaluate and integrate advanced technology solutions that enhance operational effectiveness and user satisfaction
- Champion the adoption of Software as a Service (SaaS) platforms, outsourcing strategies, and AI-enhanced tools to streamline operations and reduce costs
Other
- Plays a pivotal role in setting the strategic direction and ensuring the operational excellence of our Technology function.
- This executive position requires a forward-thinking leader
- Willingness to travel and availability for non-traditional hours, including nights, weekends, and holidays
- Exceptional communication abilities, adept at engaging with executive-level stakeholders and external partners
- Strong commitment to ethical conduct and compliance in all business dealings.
