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Altice USA Logo

Video Manager - NOC Video Manager

Altice USA

$133,661 - $219,586
Sep 16, 2025
Plainview, NY, USA
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Optimum is looking to optimize its video delivery infrastructure to ensure reliability, scalability, and performance across consumer-facing services.

Requirements

  • In-depth knowledge of video encoding/transcoding (H.264, H.265/HEVC), ABR ladder design, and packaging standards.
  • Familiarity with video delivery technologies and platforms (e.g., Harmonic, MediaKind, AWS Elemental, Wowza, Broadpeak, Red5, or custom FFmpeg-based pipelines).
  • Proficiency in Linux environments and programming/scripting (Python, Go, Bash).
  • Experience with monitoring and telemetry systems: Prometheus, Grafana, ELK stack, DataDog, or similar.
  • Working knowledge of CDN management (e.g., Akamai, Cloudflare, Fastly) and edge caching strategies.
  • Infrastructure-as-Code experience (Terraform, Ansible) and CI/CD tooling (Jenkins, GitLab, ArgoCD)
  • Strong background in video quality monitoring, QoE metrics, and analytics.

Responsibilities

  • Lead and mentor a team of SREs supporting large-scale video delivery platforms across live, linear, and on-demand services.
  • Oversee observability, monitoring, alerting, and capacity planning for video pipeline components including: Video ingest (satellite, IP), Encoding/transcoding, DRM packaging, CDN edge delivery, Playback monitoring
  • Ensure performance, scalability, and fault tolerance of services like origin servers, manifest manipulation, and just-in-time packaging.
  • Build and optimize CI/CD pipelines for deploying changes to video platform components and configurations.
  • Define and manage SLOs, SLAs, and error budgets for video services; lead RCA and postmortem processes.
  • Automate deployment, failover, and remediation procedures across distributed systems and data centers.
  • Partner with product and engineering teams to validate service changes and improvements before rollout.

Other

  • Bachelor's degree in Computer Science, Electrical Engineering, or related technical field (Master’s preferred).
  • 7+ years of experience in site reliability, systems, or software engineering roles.
  • 3+ years of people leadership in technical teams, preferably within media delivery or video platforms.
  • Ability to lead distributed teams and drive complex network reliability programs.
  • Excellent communication, collaboration, and cross-functional influence skills.