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Macy's Logo

Visual Support Captain

Macy's

Salary not specified
Sep 12, 2025
Miami Beach, FL, USA
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Macy's is looking to enhance its brand image and customer experience through creative merchandise presentations, seasonal fashion trend statements, and promotional events, requiring a Visual Support Captain to lead these initiatives.

Requirements

  • Ability to interpret, lead and, execute visual merchandising directives
  • 1-2 years of Retail merchandising and/or visual display experience is required
  • Frequent use of computers and handheld electronic equipment
  • Reaching, including above eye level, crouching, kneeling, stooping, climbing ladders and color vision
  • Lifting and moving items weighing up to 25lbs.

Responsibilities

  • Creates compelling visual presentations, using placement and composition of mannequins and visual displays to convey current trends and seasonal campaign messages.
  • Update and maintain mannequin and visual presentations that upholds the Macy's brand and Create three-dimensional visual merchandising displays.
  • Ensure accuracy of promotional presentation, merchandise placement of key items, merchandising standards, proper fixture utilization and merchandising techniques.
  • Educate all colleagues on basic merchandising and visual presentation.
  • Perform sales and/or support duties in addition to your direct visual responsibilities.
  • Work with all levels of store partners and in alignment with the Regional Visual leaders.
  • Meet with People Leaders throughout the day to reassess workload and priorities and provide continuous feedback that drives a positive customer experience, improves our processes, and aligns to our merchandising guidelines.

Other

  • Flexible availability, including days, evenings, weekends and holidays, with regular, dependable attendance and punctuality
  • Ability to communicate and share information with diverse groups of customers and peers
  • Self-starter who is able to adapt quickly to changing customer expectations and needs
  • Resourceful and able to adapt quickly to changing priorities and deadlines
  • Art, design, or creative background; awareness of current fashion trends preferred