Customers Bank is looking to manage and administer their Cisco HyperFlex clusters and VMware vSphere infrastructure across all data center locations, ensuring system health, security, and compliance through continuous monitoring, patching, and incident resolution.
Requirements
- 5+ years of experience supporting VMware infrastructure, with at least 2 years in Cisco HyperFlex environments.
- Hands-on experience with vSphere, vCenter, ESXi, and UCS Manager.
- Strong understanding of virtualization concepts and storage/data replication within hyperconverged infrastructure.
- Experience performing disaster recovery and business continuity tests.
- Knowledge of scripting tools like PowerCLI or Python for automation.
- Understanding of network integration with virtual environments (VLANs, vSwitches, Distributed Switches).
- Excellent troubleshooting skills across storage, compute, and networking layers.
Responsibilities
- Manage and administer Cisco HyperFlex clusters and VMware vSphere infrastructure across all data center locations.
- Continuously monitor system health and virtual machine performance using vCenter and UCS Manager.
- Plan and implement timely patching of HyperFlex and VMware hosts to uphold system security and compliance.
- Provision and manage virtual machines, datastores, and virtual networking in VMware environments.
- Execute full lifecycle disaster recovery tests, including VM failover and rollback procedures in Andover, MA.
- Perform root cause analysis and incident resolution for virtualization infrastructure issues.
- Develop and maintain capacity plans for CPU, memory, and storage resources across all clusters.
Other
- Must be legally eligible to work in the United States without current or future sponsorship.
- Ability to document, communicate, and collaborate in a team-based, enterprise IT environment.
- Participate in 24/7 on-call rotation to resolve infrastructure-related incidents impacting availability.
- Bachelor’s degree in information technology or related field preferred
- Relevant certifications such as VMware VCP, Cisco HyperFlex Specialist, or equivalent are highly desirable.
