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JP Morgan Chase Logo

Voice Data Owner Lead - Vice President - Voice Data Team

JP Morgan Chase

Salary not specified
Sep 25, 2025
Plano, TX, USA • Chicago, IL, USA • Columbus, OH, USA
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Chase is looking to accelerate product development, drive business growth, and improve customer experience by leveraging data, while ensuring data quality and protection.

Requirements

  • Technical knowledge of data management and governance, big data platforms, or data architecture
  • Proficiency with SQL
  • Understanding of Agile technological development methodology
  • Strong understanding of data governance principles
  • Experience managing delivery across multiple workstreams with varying timelines
  • Subject matter expertise in business or product data or processes

Responsibilities

  • Create plans for the development and delivery of product data to support strategic business objectives, business operations, advanced analytics, and metrics and reporting.
  • Identify the scope of critical data within their product, ensuring that the prioritized data is well-documented as to its meaning and purpose, and classified accordingly with metadata to enable its understanding and control
  • Support the aligned Data & Analytics lead for their product by identifying data required to be integrated into analytics platforms to support analytics projects.
  • Document requirements for the accuracy, completeness, and timeliness of data within the product, and coordinate resources to deliver data quality requirements
  • Develop processes and procedures to identify, monitor, and mitigate data risks for data in the product, including risks related to data protection, data retention and destruction, data storage, data use, and data quality
  • Manage the execution of tasks to comply with Firmwide policies, standards, and procedures related to the integrity and protection of data in the product
  • Track and manage workstreams and associated KPIs to ensure deliveries are successful

Other

  • 6+ years of industry experience in a data-related field.
  • Ability to manage delivery timelines, and ensure our product and organization is on track to meet our goals
  • Strong interpersonal and communication skills including the ability to articulate complex technical concepts to non-technical senior audiences
  • Bachelor’s degree in an applicable field
  • Ability to deliver outcomes via internal partnerships