At Synchrony, the business and technical problem is to advance artificial intelligence solutions that are human-centric, transparent, fair, reliable, and compliant with regulations, especially within the highly regulated financial services environment. The Vice President of AI Governance will lead the design, implementation, and management of a robust AI governance framework to ensure the responsible, ethical, and compliant use of AI across the organization.
Requirements
- Previous large enterprise technology governance, risk, and compliance experience.
- Previous AI governance and regulatory experience.
- Deep understanding of AI technologies, including machine learning, natural language processing, and automation, and their associated risks.
- Strong knowledge of regulatory frameworks related to AI, data privacy (e.g., GDPR, CCPA), and financial compliance.
- Strong analytical, problem-solving, and risk assessment capabilities.
- Demonstrated experience managing research initiatives related to AI governance, including oversight of partnerships with academic institutions or think tanks.
- Prior experience in software engineering and/or systems architecture design
Responsibilities
- Design, implement, and maintain AI policies, standards, and controls focusing on transparency, accountability, fairness, privacy, and security.
- Establish AI risk assessment methodologies and frameworks to identify, monitor, and mitigate risks associated with AI systems.
- Collaborate with Engineering, Legal, and Risk teams to review AI models and applications, ensuring explainability, bias mitigation, robustness, and auditability.
- Monitor AI developments, emerging risks, and regulatory trends; proactively update governance practices to respond to changes.
- Support incident response and investigations related to AI governance breaches or failures.
- Lead and manage AI research initiatives, including coordination and oversight of collaborations with academic institutions, research organizations, and think tanks.
- Coordinate knowledge exchange programs and collaborative projects with external research partners to integrate cutting-edge findings into the organization’s AI governance approach.
Other
- Develop and drive a comprehensive AI governance strategy aligned with the company’s risk appetite, regulatory landscape, and responsible AI standards.
- Lead efforts to ensure compliance with global regulatory requirements related to AI, including data protection laws, financial regulations, and emerging AI-specific guidelines.
- Coordinate AI governance committees and working groups, facilitating broad stakeholder engagement and governance oversight.
- Provide guidance, training, and awareness programs for employees and management on responsible AI use and governance.
- Represent the organization in industry forums, regulatory consultations, and partnerships on AI governance best practices.
- Foster strong relationships with the academic community to stay informed about the latest advancements in AI technology, ethical considerations, and governance frameworks.
- Proven ability to build and govern cross-functional programs, collaborating with technical and non-technical stakeholders.
- Excellent communication and leadership skills, capable of influencing senior executives and operational teams.
- Commitment to ethical AI principles and responsible innovation.
- High level of initiative and can work well in a team environment
- Bachelor's Degree and 10+ years of IT experience or equivalent leadership program experience, or in lieu of degree High School Diploma/GED and 15+ years of IT experience, experience in developing and implementing information systems and project management experience
- You must be 18 years or older
- You must have a high school diploma or equivalent
- You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
- You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
- Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
