At Synchrony, the business problem is to ensure the responsible, ethical, and compliant use of artificial intelligence across the organization, aligning AI initiatives with the company’s risk appetite, regulatory requirements, and industry best practices.
Requirements
- Deep understanding of AI technologies, including machine learning, natural language processing, and automation, and their associated risks.
- Strong knowledge of regulatory frameworks related to AI, data privacy (e.g., GDPR, CCPA), and financial compliance.
- Experience in product management, especially technical product management
- Prior experience in software engineering and/or systems architecture design
- An analytical approach to problem solving and trouble shooting
- High level of initiative and can work well in a team environment
- Commitment to ethical AI principles and responsible innovation
Responsibilities
- Develop and drive a comprehensive AI governance strategy aligned with the company’s risk appetite, regulatory landscape, and responsible AI standards.
- Design, implement, and maintain AI policies, standards, and controls focusing on transparency, accountability, fairness, privacy, and security.
- Lead efforts to ensure compliance with global regulatory requirements related to AI, including data protection laws, financial regulations, and emerging AI-specific guidelines.
- Establish AI risk assessment methodologies and frameworks to identify, monitor, and mitigate risks associated with AI systems.
- Collaborate with Engineering, Legal, and Risk teams to review AI models and applications, ensuring explainability, bias mitigation, robustness, and auditability.
- Coordinate AI governance committees and working groups, facilitating broad stakeholder engagement and governance oversight.
- Monitor AI developments, emerging risks, and regulatory trends; proactively update governance practices to respond to changes.
Other
- Bachelor's Degree and 10+ years of IT experience or equivalent leadership program experience, or in lieu of degree High School Diploma/GED and 15+ years of IT experience
- Previous large enterprise technology governance, risk, and compliance experience.
- Excellent communication and leadership skills, capable of influencing senior executives and operational teams.
- Strong analytical, problem-solving, and risk assessment capabilities.
- You must be 18 years or older
