At Synchrony, the business problem is to enable commerce by delivering the leading financial ecosystem that connects partners and customers through world-class technology, products, and capabilities, with a focus on advancing artificial intelligence solutions that put people at the center.
Requirements
- Previous experience in AI solutions management.
- Bachelor's degree in Computer Science, Business, or related field, with a minimum of 5 years of experience in Information Technology or, in lieu of the Bachelor's degree, a minimum of 7 years of experience in Information Technology
- Strategic visionary with strong ability to align AI initiatives to business goals
- Collaborative leader skilled in cross-functional partnership and team motivation
- Effective communicator able to simplify complex AI concepts for diverse audiences
- Data-driven decision maker focused on measurable impact and KPIs
- Committed to ethical AI practices, risk management, and compliance
Responsibilities
- Develop and manage a robust framework for collecting, evaluating, and prioritizing AI and opportunities and implementations from across business units.
- Collaborate with business leaders, data science teams, and technology partners to foster a culture of innovation and continuous AI-driven improvement.
- Design and implement comprehensive AI and data literacy programs aimed at upskilling employees across functions and leadership tiers.
- Partner with HR, Learning & Development, and external vendors to deliver training, workshops, and certifications on AI technologies and their practical applications in finance.
- Work and coordinate across the pillars of AI and collaborate with functional teams and product teams to ensure business needs are properly captured as well as drive AI federated standards/practices.
- Define and track key performance indicators (KPIs) and metrics to measure the business impact and ROI of AI projects across various lines of business.
- Lead analysis efforts to identify high-value AI use cases and quantify addressable opportunities to drive strategic investment decisions.
Other
- You must be 18 years or older
- You must have a high school diploma or equivalent
- You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
- You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
- Legal authorization to work in the U.S. is required.
