Crum & Forster's Accident & Health division is looking to transform its employee, partner, and customer digital experience through the introduction of evolving and leading-edge technology, with a goal of accelerating A&H to $5B.
Requirements
- Proficient in a Microsoft environment, with Salesforce (Financial Services Cloud, Sales & Marketing Cloud), Multi-cloud architecture MS 365, Paas/Saas, web applications, data platforms, security, networking, and web applications
- Demonstrated experience in large scale data platform deployments and data modernization initiatives including data warehousing, data lake architecture, machine learning and artificial intelligence
- Solid understanding and experience in deployment and management of insurance core systems
- Strong understanding of enterprise architecture and its application
- Experience with agile environments
- Experience with leading transformational data and technology change in the insurance industry
- Experience with leading and coaching direct and indirect teams
Responsibilities
- Be responsible for full stack technology operations supporting A&H including applications, application development, architecture, business analysis, CRM, data platforms, IT systems, services desk, cloud infrastructure, and technology and data governance.
- Be the primary driver of the data and technology portfolio and roadmap, leading the planning, development, and implementation, and associated budget.
- Ensure adoption of platform technologies, APIs, micro services and digital capabilities that will establish competitive advantage, differentiation and industry leadership, making A&H the easiest insurer to work with for our stakeholders
- Oversee exploration of new technologies to set the stage for market expansion, new products, and new services.
- Evaluate and identify appropriate technology stacks, platforms and vendors, including web application frameworks and cloud providers for solution development.
- Explore and evaluate new/non-traditional data sources and advanced analytics capabilities; leverage advanced AI/ML to analyze data in real-time to drive business intelligence and decision-making
- Collaborate with executive and leadership teams in defining organizational technology goals and how they facilitate achievement of strategic plans.
Other
- Bachelor’s degree required. Master's degree preferred or equivalent experience
- 15+ years of progressive experience, 10+ years of which should be leading transformational data and technology change in the insurance industry
- Strong mentoring, relationship building, planning and organizational skills.
- Values-driven and self-aware, this individual is a high integrity leader who makes decisions with A&H core values in mind.
- The role will require up to 20% travel
