PacificSource is looking to deliver technology solutions that directly impact core business operations, member experience, provider engagement, clinical operations, and digital business capabilities.
Requirements
- Experience managing digital product management, cloud platforms, AI, software engineering, enablement, and enterprise architecture.
- Proven ability to deliver secure, scalable platforms in regulated environments (healthcare preferred)
- Lead major transformations like cloud adoption, DevSecOps, and API-first architectures.
- Strong understanding of regulatory requirements and industry best practices.
- Relevant certifications (e.g., CISSP, CISM,MPH, PMP) are a plus.
- Strong analytical and problem-solving skills.
- Excellent leadership, communication, and interpersonal skills.
Responsibilities
- Deliver strategic and operational leadership in digital product and service delivery spanning member, provider, clinical, and business domains.
- Lead digital product lifecycle management from concept to launch, ensuring effective prioritization, stakeholder engagement, and adoption.
- Collaborate with business and clinical leaders to define digital roadmaps that improve cost, quality and value.
- Ensure delivery excellence through agile methodologies, DevSecOps practices, and continuous integration/deployment.
- Drive member-centric design, usability, and accessibility into all digital product efforts.
- Partner with Infrastructure, IT platforms, data, and security teams to ensure technology alignment, secure-by-design implementation, and scalability.
- Establish performance metrics for digital solutions, including uptime, engagement, ROI, and user satisfaction.
Other
- At least 15 years in IT, including 10 years in senior leadership.
- Bachelor’s degree in computer science, information technology, business administration, or a related field required.
- Master’s degree preferred.
- Travel is required approximately 20% of the time.
- Ability to read and comprehend both written and spoken English.
