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LendingPoint Logo

VP, Product & Experience

LendingPoint

Salary not specified
Jun 10, 2025
Kennesaw, GA, US
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The company is looking to optimize its digital application journey to drive business growth by enhancing conversion, speed, satisfaction, and trust.

Requirements

  • Strong expertise in UX and product design principles, with proficiency in design tools such as Figma, Adobe XD, or equivalents
  • Advanced knowledge of product analytics platforms (e.g., Amplitude, Mixpanel, FullStory, GA4) and experimentation/testing tools (e.g., Optimizely, VWO)
  • Knowledge of WCAG and accessibility standards to ensure inclusive product experience
  • Experience with behavioral design or persuasive technology to influence user actions effectively
  • Familiarity with agile product development methodologies and tools such as Jira

Responsibilities

  • Lead the product strategy for the online application experience across web and mobile platforms
  • Use data-driven insights to prioritize initiatives, plan roadmaps, and identify optimization opportunities across the conversion funnel
  • Define and manage product requirements, user stories, and success metrics in collaboration with Engineering, Design, Revenue, and Risk teams
  • Foster a culture of continuous improvement through rapid experimentation, A/B testing, and cohort analysis
  • Analyze customer behavior data—including session replays, funnel drop-off rates, and heatmaps—to identify friction points and drive scalable enhancements
  • Develop and maintain dashboards to track key performance indicators (e.g., application completion rates, Net Promoter Score, time to approval, and user engagement)
  • Champion a product-led, customer-centric approach across the organization

Other

  • Minimum of 10 years of experience in product management, digital experience, or growth roles with progressively increasing responsibility
  • At least 5 years of experience in FinTech, lending, banking, or other regulated financial services industries
  • Proven track record as a product owner or product leader managing high-volume, high-impact digital funnels such as onboarding, applications, or checkout processes
  • Demonstrated success leading cross-functional teams and driving alignment
  • Customer Focus: Demonstrates empathy and clarity in all communication touchpoints
  • Strategic Thinking: Ability to develop and execute long-term product strategies aligned with business goals and market trends
  • Data-Driven Decision Making: Strong analytical skills to leverage data, experimentation, and metrics for prioritization and optimization
  • Leadership & Influence: Proven capacity to lead, motivate, and align cross-functional teams across product, design, engineering, and business functions
  • Communication: Clear and persuasive communication skills, able to articulate vision, roadmap, and complex concepts to diverse audiences
  • Innovation & Agility: Comfort with ambiguity and change; fosters a culture of rapid experimentation and continuous improvement
  • Problem Solving: Ability to identify customer pain points, diagnose issues, and design scalable solutions with measurable impact
  • Collaboration: Builds strong partnerships internally and externally to drive cross-team success and alignment
  • Results Orientation: Focus on achieving measurable business outcomes while balancing speed, quality, and customer value