Fanatics is looking to define and lead the product strategy for their branded credit card, focusing on acquisition, servicing, and gamification to ensure customer adoption, engagement, trust, and compliance, ultimately driving measurable growth and long-term loyalty within the Fanatics ecosystem.
Requirements
- 10+ years of product leadership in financial services, payments, or fintech.
- Track record building compliant acquisition funnels, servicing models, and engagement strategies.
- Strong background in analytics, experimentation, and growth metrics.
- Expertise in regulatory frameworks (KYC/AML, consumer protection, data privacy).
Responsibilities
- Build and optimize seamless, compliant customer acquisition funnels to drive adoption at scale.
- Lead delivery of transparent, reliable servicing experiences that enhance satisfaction and retention while reducing operational complexity.
- Develop innovative engagement strategies that make managing the credit card interactive, rewarding, and responsible.
- Leverage analytics, A/B testing, and lifecycle data to optimize onboarding, engagement, and retention outcomes.
- Ensure compliance is integrated into product design without slowing innovation.
Other
- Define and lead the product strategy across acquisition, servicing, and gamification for the Fanatics-branded credit card.
- Partnering closely with Commercial, Marketing, Engineering, Legal & Compliance, and Operations, this leader will deliver innovative, fan-centric product experiences that drive measurable growth and long-term loyalty across the Fanatics ecosystem.
- Partner across Marketing, Engineering, and Compliance to align product delivery with regulatory requirements and fan expectations.
- Build and lead a high-performing product organization capable of scaling globally.
- A visionary product leader who combines strategic foresight with rigorous execution, thrives in regulated industries, and inspires teams to innovate responsibly.
