Medidata is looking to solve the problem of optimizing sales operations effectiveness and managing functions essential to the sales force productivity, including opportunity management, Configure-Price-Quote (CPQ) process and systems, sales metrics, reporting & analytics, operations optimization, sales programs and Go-To-Market (GTM) initiatives implementation, sales technology and tools, and recruiting and selection of sales operations talent.
Requirements
- Minimum 10 years of Sales Operations experience in a business-to-business sales environment, cloud-based/SaaS preferred
- Experience with Salesforce.com CPQ and Revenue Cloud offerings capabilities
- Experience with Artificial Intelligence technologies (e.g., GenAI, Natural Language Processing, Robotic Process Automation)
- Experience with sales operations tools and technologies (e.g., SFDC, DocuSign, CRMA, Tableau, etc.)
- Experience managing large, decentralized, and global teams in a high-volume, dynamic, and fast-paced environment
- Minimum 5 years in a senior management role
- Four-year college degree from an accredited institution
Responsibilities
- Manages high-daily transactional volumes and end-to-end Sales Operations function
- Leads large, decentralized, and global team of operators to ensure all quoting, sales orders, change orders, and contracting processes are managed with pace and accuracy
- Provides high-level of expertise in Salesforce.com CPQ and Revenue Cloud offerings capabilities
- Champions the implementation of various Artificial Intelligence technologies (e.g., GenAI, Natural Language Processing, Robotic Process Automation) to drive automation and productivity gains
- Establishes high levels of quality, accuracy, and process consistency in opportunity management and pipeline hygiene
- Recommends changes and enhancements to the company GTM Technology stack (e.g., SFDC, DocuSign, CRMA, Tableau, etc.)
- Ensures sales reports and other operational insights are provided to the SVP RevOps and Sales Leadership. Develops new reporting tools as needed
Other
- Four-year college degree from an accredited institution
- Master's in Business Administration (MBA) or equivalent preferred
- Minimum 10 years of Sales Operations experience in a business-to-business sales environment, cloud-based/SaaS preferred
- Minimum 5 years in a senior management role
- Travel requirements not specified, but may be required for a hybrid role
