Commerce is seeking a strategic leader to manage its North American Software Engineering organization, responsible for B2C, B2B, and Makeswift products. This role is crucial for driving innovation, growth, and adapting to market changes within the AI-driven commerce ecosystem.
Requirements
- multiple years of experience leading large teams with a demonstrated track record of success.
Responsibilities
- Responsible for the full lifecycle of the services and systems your teams build and maintain.
- Responsible for assessing and managing talent to ensure we have the capabilities needed to meet business objectives today and in the future.
- Responsible for the customer experience and executive engagements [w/ customers]
- Responsible for the security, availability and maintenance of code, services and dependencies
- Ensures excellence in incident response to build trust by demonstrating deep understanding of root causes and commitment to improvement from learnings
- Responsible for software and system design quality
- Manage delivery timelines and ensure predictable delivery
Other
- You are expected to be fluent with many different facets of managing a successful business within the context of a publicly traded company, including but not limited to corporate governance and structure, legal and contractual concerns, and employment law within the jurisdictions where your teams work and reside.
- You will be responsible for driving major strategic outcomes that are not necessarily within your direct control and must be able to influence peers and executives outside of the Engineering organization as well as within
- Responsible for retaining, recruiting and developing top talent
- Feedback: responsible for providing feedback for peers, partners and stakeholders inside and outside of the Engineering org
- Responsible for expectation setting and holding others accountable
