Warner Bros. Games New York (WBNY) needs assistance with specific tasks in support of their online service development cycle for video games, aiming to facilitate miscellaneous tasks, address client support requests, and contribute to problem-solving within active game development projects.
Requirements
- Basic proficiency with business communication tools such as email, messaging tools, internal Wikis, and applicable applications in the MS Office suite
- Some familiarity with task and bug tracking software packages (e.g. Jira).
- Proven foundational project management skills and interest in organization, processes and workflows.
- Ability to communicate concepts, verbally or in written format, to other disciplines and interact with others as necessary to facilitate the completion of deliverables.
- Ability to document meeting outcomes/decisions and set up and track tasks in the studio’s chosen software.
- Familiarity with estimating time and requirements for deliverables.
- Some technical experience using REST API or other web services is a plus.
Responsibilities
- Work directly with the WBNY technical account management group (Producers and Account Managers) to facilitate any miscellaneous tasks or action items deemed a priority based on active game development.
- Assist with client support requests or issue escalations as directed by the WBNY technical account management group (Producers and Account Managers).
- Participate in technical conference calls associated with active game development.
- Take good notes and see through any relevant action items.
- Perform research & coordinate testing processes
- Identify problems on any of your assigned projects and help craft solutions.
Other
- Must be actively enrolled in an accredited college or university degree program for the full duration of the internship (proof of enrollment required)
- Must be a rising Junior or Senior (18 years or older)
- Must be in academic good standing (3.0 or above GPA) A transcript will be required to verify your GPA if an offer is extended.
- Warner Bros. Discovery will only consider candidates who are presently authorized to work for any employer in the United States and who will not require work visa sponsorship from Warner Bros. Discovery now or in the future in order to retain their authorization to work in the United States. Candidates currently on any student or exchange visa, including F-1 CPT, F-1 OPT, J-1, M-1, etc., will not be eligible for the internship program.
- The duration of the summer program regardless of which start/end option is 11 weeks.
