Forest Lawn is looking to create thoughtful, customer-focused digital experiences, making shopping and support effortless across various platforms, and improving performance, conversions, and customer experience.
Requirements
- Strong proficiency in Salesforce Experience Cloud, including site administration and integration patterns; familiarity with Sales/Service Cloud data models.
- Expertise in WordPress: custom themes/plugins, REST API, and performance/security optimization.
- Hands-on experience with Shopify: Liquid, theme performance, Storefront/Admin APIs, and app ecosystem governance.
- Strong understanding of analytics: GA4 (events/parameters), tagging (GTM or equivalent), and practical A/B testing.
- Familiarity with Agile/Scrum methodologies.
- Deep understanding of web design, UX/UI, accessibility, and SEO best practices.
- Minimum of 3 years of front-end and back-end technologies (HTML, CSS, JavaScript/TypeScript, PHP, MySQL), Git, CI/CD, and CMS platforms.
Responsibilities
- Lead cross-functional teams (engineers, designers, vendors) and manage Agile ceremonies, capacity planning, and roadmaps tied to OKRs.
- Architect, build, and review features across WordPress, Shopify, and Salesforce Experience Cloud platforms.
- Implement CI/CD pipelines, code review standards, branching strategies, and automated testing for multi-environment setups.
- Manage hosting, deployments, uptime monitoring, and maintain healthy Core Web Vitals.
- Implement and maintain GA4, server-side tagging, pixels, and conversion APIs for accurate data and attribution.
- Deliver secure, branded Salesforce Experience Cloud portals with authentication, permissions, and case management.
- Design secure data flows between Shopify, WordPress, and Salesforce using APIs, webhooks, and iPaaS tools like MuleSoft.
Other
- Bachelor’s degree in Computer Science, Web Development, or a related field.
- 5+ years of professional web development experience, with at least 2+ years in a project management or technical lead role.
- Project Management certification (PMP, Scrum Master, or equivalent)
- Excellent communication, organizational, and leadership skills.
- Ability to manage multiple priorities and deadlines in a fast-paced environment.
