Ann Taylor and LOFT are looking to empower women to find their authentic self-expression and need a Web Producer to support AnnTaylor.com with high-volume site updates, site optimization, content strategy, and performance.
Requirements
- Strong working knowledge of HTML/CSS and modern content management systems
- Familiarity with Jira, Confluence, Smartsheet, and QA tools
- Proficiency in Adobe Photoshop or Figma for asset slicing and review
- Comfortable working in a hybrid environment with tight turnaround times
- Strong communication and organizational skills
- Detail-obsessed with a collaborative, can-do mindset
- 3+ years of experience in web production, e-commerce operations, or digital merchandising
Responsibilities
- Execute daily/weekly/monthly content updates using Salesforce Commerce Cloud and custom CMS tools
- Manage and QA site content including homepage updates, promotional banners, navigation, product callouts, and merchandising blocks
- Troubleshoot HTML/CSS display issues and assist with light front-end fixes
- Maintain internal site search synonyms and redirects to improve findability and reduce “no results” queries
- Support campaign launches, promotional activations, and seasonal refreshes with pixel-perfect precision
- Own QA process from staging to production, ensuring content and functionality are error-free
- Monitor site performance using analytics tools (e.g. ContentSquare, Quantum Metric, Google PageSpeed) and escalate issues or degradation
Other
- 3+ years of experience in web production, e-commerce operations, or digital merchandising
- Strong communication and organizational skills
- Detail-obsessed with a collaborative, can-do mindset
- Ability to work in a hybrid environment with three days per week in the New York, NY location and two days per week worked remotely
- Must be eligible to work in the US
