WHOOP is looking to solve the problem of effectively recruiting diverse participant cohorts for their research studies conducted at WHOOP Labs, ensuring a positive and valuable experience for participants.
Requirements
- 2-4 years of experience with research operations, study management, or a related field
- Prior management of a customer/user/participant panel a plus
- Working knowledge of data management systems including Excel
- Interested in connecting with new people and organizations, and willing to lead cold outreach to support recruitment efforts
Responsibilities
- Lead session schedule creation and study recruitment efforts for WHOOP Labs and contribute to the strategic vision for participation in studies at WHOOP Labs
- Own the execution of strategic recruitment initiatives that you create, collaborating with the research execution team to champion participant needs and ensure study experiences are accessible and exciting for potential recruits
- Recruit and schedule a high volume of research participants for in-lab and field studies, paying careful attention to the demographic distribution requirements for each study and employing creative approaches to fill gaps as needed
- Conduct regular research with existing participants and new groups to identify opportunities to improve participant experiences
- Oversee participant communications and compensation across the Research Operations team
- Report progress regularly and present findings to department heads
- Support budget planning and allocation for incentives and other recruitment spending
Other
- Bachelor’s Degree from an accredited university
- Strong interpersonal communication skills
- Strong attention to detail
- Ability to manage multiple projects and priorities at once, and help other team members prioritize related asks
- Currently located in the Greater Boston area
- Candidates must be prepared to work in person in the WHOOP office 4 days each week.
