Boldyn Networks is looking to enhance its Workday Finance module by improving system efficiency, effectiveness, and alignment with business objectives through the hiring of a Workday Finance Integration Engineer.
Requirements
- 5+ years of experience in systems analysis and administration.
- 2+ years of experience with Workday Finance and Adaptive platforms.
- Strong experience in system design, data analysis, and system integration.
- Technical expertise in finance systems and cybersecurity best practices.
Responsibilities
- Diagnose and resolve global platform issues reported by users, including login problems, content display errors, functional issues, and system errors.
- Analyze and resolve issues within Service Level Agreements (SLAs), providing resolutions to end users to ensure their issues are resolved.
- Document resolutions in ServiceNow.
- Collaborate with System Integrators (SI) for more complex, unresolvable in-house issues to provide a resolution.
- Gather user feedback and suggestions to improve the user experience and identify opportunities for platform enhancements.
- Work with Technical Project Managers (TPM) and Solution Architects to propose solutions that meet requirements and align with architecture and roadmap.
- Develop, test, and ensure User Acceptance Testing (UAT) is performed and signed off.
Other
- Colleagues will rely on attention to detail and customer first attitude.
- Collaborate with business leaders and stakeholders to understand and document requirements.
- Work with third-party System Integrators to deliver larger or more complex changes.
- Manage the delivery and operational reviews with third parties to ensure delivery and resolutions are within the plan and SLAs, building partnerships to deliver best value.
- Build partnerships with third-party vendors to understand product roadmaps and plan upgrades in advance.
