Worldwide Learning (WWL) at Microsoft needs a Data Insights Leader to establish a central source of truth for learning data and insights across the company, enabling data-driven decision-making to support employee and organizational potential through learning.
Requirements
- Experience producing novel measures and applying creativity to measurement and insights, for example leveraging product usage signals and user behavior from disconnected user experiences to unlock what drives product uptake.
- 5+ years of experience in at least one programming language like Python/R/MATLAB/SQL.
- 10+ years data analytics experience (e.g., managing structured and unstructured data, applying statistical techniques and reporting results).
Responsibilities
- Manage a team of data analysts to produce insights that power strategy and reporting for learning company wide.
- Define, invent, and deliver repeatable and standardized metrics that illuminate user behavior, upskilling, credentialing, and the role learning plays in technology adoption among Microsoft customers, partners, and sellers.
- Partner with teams building learning experiences, programs, and content to conduct experiments and measure user uptake.
- Partner with program owners focused on higher education, C-suite, and Microsoft field upskilling to measure learning progress and produce strategic insights concerning their audiences.
- Evolve and build a data infrastructure and reporting stack that balances speed of execution with low friction and high reliability.
- Work with upstream data owners to secure data contracts and manage reliable access to key non-owned datasets.
- Experience producing novel measures and applying creativity to measurement and insights, for example leveraging product usage signals and user behavior from disconnected user experiences to unlock what drives product uptake.
Other
- Master's Degree in Mathematics, Analytics, Engineering, Computer Science, Marketing, Business, Economics or related field AND 4+ years experience in data analysis and reporting, business intelligence, or business and financial analysis OR Bachelor's Degree in Statistics, Finance, Mathematics, Analytics, Engineering, Computer Science, Marketing, Business, Economics or related field AND 6+ years experience in data analysis and reporting, business intelligence, or business and financial analysis OR equivalent experience.
- People management experience.
- 3+ years people management experience and/or informal/indirect team leadership experience.
- Be a trusted partner to executives, a leader that invests in his/her team’s growth and development, and a core part of how WWL sets strategy and builds a culture of data-driven decision making.
- Embody our Culture and Values
