IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world’s most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.
Requirements
- Enrolled in a Bachelor’s degree program (or equivalent experience) in Computer Science, Engineering, Mathematics, or a related field.
- Strong analytical and problem-solving skills, with a passion for debugging and understanding how operating systems and software work at a low level.
- Experience with at least one programming language (e.g., C, C++, Python, or Java).
- Experience with z/OS or other mainframe environments.
- Familiarity with operating system concepts (e.g., memory management, file systems, CPU architecture).
- Exposure to dump analysis, SVC debugging, or low-level system troubleshooting.
Responsibilities
- working within a team of other summer interns on a support tooling project while gaining real client support experience through assisting in the analysis and resolution of client-reported problems.
- Team members will also gain experience in managing client situations and maintaining client satisfaction.
- This is a deep technical support role —not a help desk or coding-heavy position — where your ability to think methodically, communicate clearly, and solve problems under pressure will be key.
Other
- High School Diploma/GED
- Excellent English communication skills (written and verbal).
- Ability to work independently and collaboratively in high-pressure situations.
- Willingness to work across time zones and participate in global team collaboration
- Background in tutoring, teaching assistant roles, or mentoring.
