Optimize Zoho CRM platform for a new division inside DSI to support scalable business growth and operational excellence
Requirements
- Strong experience with Zoho CRM, Zoho Creator, Zoho Projects, Zoho Books, Zoho Analytics, and Campaigns
- Deluge Scripting: Proficiency in scripting to build custom functions, workflows, and automation logic
- API Integration - Experience integrating Zoho with third-party tools via REST APIs
- Workflow Automation - Ability to design and implement automated processes within and across Zoho apps
- Data Modeling & CRM Architecture - Understanding of relational data models, data governance, and CRM design principles
- Reporting & Dashboards - Building analytical dashboards and generating operational reports using Zoho Analytics, Domo, or similar BI tools
Responsibilities
- Design, build, and optimize Zoho CRM modules, workflows, and automations using Deluge scripting
- Develop rule-based task management and automated dealer lifecycle stages
- Automate paperwork, onboarding, background checks, and program flow processes within Zoho
- Integrate Zoho CRM with third-party tools including web forms, recruiter channels, background check platforms, marketing tools, and APIs
- Lead integration between Zoho and systems such as Microsoft Business Central, Domo, Monday.com, and SQL-based databases
- Streamline and automate inbound lead capture from web and recruiter sources
- Configure follow-up sequences and personalized outreach campaigns triggered by behavioral data
Other
- Must be a US citizen to qualify for this opportunity
- 3–5+ years of hands-on Zoho CRM development experience
- Proven project management experience with cross-functional teams
- Strong systems thinker capable of designing and maintaining complex data flows
