Qualtrics is looking to enhance the integrity, security, and efficiency of their financial systems, with a primary focus on Zuora Billing & Subscription Management & Revenue Recognition, to align their subscription billing, revenue recognition, and financial reporting systems with strategic organizational objectives.
Requirements
- 5+ years of relevant experience in finance systems development and administration, with significant expertise in Zuora Billing & Subscription Management & Revenue Recognition.
- Proven experience with Zuora configurations and custom development, including product catalog, subscriptions, billing rules, payment gateways, and revenue recognition.
- Experience with integrations between Zuora and ERP systems (e.g., NetSuite) preferred.
- Strong troubleshooting and development skills and the ability to make sound decisions in uncertain and time-sensitive circumstances.
- A commitment to continuous learning and adapting in a rapidly evolving technological and regulatory landscape.
- Professional fluency in English.
- Experience with automation, system integrations, and software development
Responsibilities
- Serve as a subject matter expert in Zuora Billing & Subscription Management, providing advanced technical expertise, and administering & governing the platform.
- Design and develop custom solutions and integrations to enhance Zuora's capabilities and meet business needs, leveraging APIs and other development tools.
- Lead end-user support initiatives, advanced troubleshooting, configuration, user provisioning, and role-based access management within Zuora.
- Automate finance-related workflows, specifically those involving subscription lifecycle management, billing, invoicing, and revenue recognition within Zuora, optimizing productivity and compliance through innovative processes.
- Document and maintain comprehensive procedures, policies, and system configurations for Zuora and its integrations.
- Maintain a global perspective, fostering connections across different departments (e.g., Finance, Sales Operations, Enterprise Systems, Go-To-Market Systems) to achieve business results and enhance overall system effectiveness.
- Ensure the robustness, scalability, and compliance of critical financial systems, especially Zuora.
Other
- Bachelor's Degree in Finance, Accounting, Information Systems, Computer Science, or a related field.
- Ability to work in a hybrid work model, with 3 days in the office and 2 days remote.
- Ability to take on increasing responsibilities and leadership opportunities as part of a growing and evolving finance systems team.
- Commitment to the inclusion of all qualified individuals and providing reasonable accommodations for persons with disabilities.
- Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.
